Tracking information FAQ

You will receive an email with a tracking number once your order is shipped. 

For some shipping companies it can take 1-5 business days before the tracking information is updated on the system (depending on your location). If your order was dispatched more than 5 business days ago and there is still no information on your tracking number then please contact us.


Will my items be sent in one package?

For logistical reasons sometimes items in the same purchase will be sent in separate packages even if you have specified combined shipping.